This Privacy Policy outlines how CPD IQ collects, uses, and protects the personal information of individuals who interact with our services.

1. Information We Collect:

• From Accredited Providers: We collect information from e-learning providers seeking accreditation, including:
  • Contact Information: Name, email address, phone number, company name, website address.
  • Course Information: Course titles, descriptions, learning objectives, target audience, duration, pricing, and other relevant details.
  • Accreditation Application Data: Documents submitted as part of the accreditation application process, such as course materials, instructor qualifications, and evidence of quality assurance.
• From Website Visitors: If you visit our website, we may collect information such as:
  • Website Usage Data: IP address, browser type, operating system, referring website, pages visited, and time spent on our site.
  • Cookie Information: We may use cookies and similar technologies to collect information about your website usage. You can typically adjust your browser settings to control cookie preferences.

2. How We Use Your Information:

• Accreditation Process: We use the information provided by accredited providers to:
  • Evaluate accreditation applications.
  • Communicate with providers regarding their applications.
  • Maintain records of accredited courses.
  • Provide accreditation certificates and related documentation.
• Website Improvement: We use website usage data to:
  • Analyze website traffic and identify areas for improvement.
  • Personalize your website experience.
  • Improve the functionality and security of our website.
• Marketing and Communication: We may use your contact information to:
  • Send you information about CPD IQ services, including updates, news, and special offers.
  • Respond to your inquiries and provide customer support.

3. Data Security:

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure.  

4. Data Sharing:

We may share your information with:

• Accreditation Bodies: If required by accreditation standards or for quality assurance purposes.
• Service Providers: With third-party service providers who assist us with our business operations, such as data storage, website hosting, and email delivery.
• Legal and Regulatory Authorities: To comply with legal and regulatory obligations.

5. Data Retention:

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.  

6. Your Rights:

You may have certain rights regarding your personal information, such as:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request correction of any inaccurate or incomplete information.
• Erasure: The right to request the deletion of your personal information in certain circumstances.
• Restriction: The right to request the restriction of processing your personal information in certain circumstances.
• Data Portability: The right to receive your personal information in a portable format.
• Objection: The right to object to the processing of your personal information in certain circumstances.

7. Contact Us:

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]

8. Changes to this Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.